The secret to running a smooth office environment is often illusive, but not to Raquel Ruiz, the Office Coordinator and “Jill of All Trades” at The Smith Group in Newport Beach.
As receptionist, Raquel is often the first point of contact for everyone who calls the agency, from prospective new clients to outside agents who would like to coordinate property showings. For Raquel, helping others just feels right, and she sincerely cares about assisting any and all who call.
Raquel believes that no task is too small and none is too big—all just need a great attitude! An integral part of nearly every transaction, she is invaluable to The Smith Group’s administrative team and its agents. Raquel works directly with everyone to help fulfill the agency’s promise of White Glove Service to every client.
Thrilled to be a part of the success of both agents and clients, Raquel is a creative problem-solver, she is highly skilled in time management and logistics (often scheduling back-to-back buyer tours and more), and she vets all potential buyers prior to scheduling showings. Her high EQ helps her to listen and genuinely understand a client’s needs and wants when purchasing or listing a home, and her positive can-do attitude complements her energetic, eager and caring personality.
Raquel’s personal interests are as varied as her professional skills. When she’s not volunteering her valuable time with non-profit charities, she indulges her passions for interior design and staging, do-it-yourself projects, surfing, carpentry and camping in the great outdoors.